Gabriel Tan 8/27/25 Gabriel Tan 8/27/25

HumaniTech Partners with ARMAC to Launch Groundbreaking Victim Assistance Network (VAN) Management Information System

PHNOM PENH, CAMBODIA – August 27, 2025 – HumaniTech Pte Ltd, a leader in ethical technology solutions, today announced the successful delivery and implementation of the Victim Assistance Network (VAN) Management Information System (MIS) to the ASEAN Regional Mine Action Center (ARMAC). This milestone, supported by the ASEAN-Korea Cooperation Fund (AKCF), marks a significant leap forward in transforming how Southeast Asia addresses the long-term needs of mine and explosive remnants of war (ERW) survivors.

The ARMAC VAN MIS, developed by HumaniTech, is a pioneering digital infrastructure designed to consolidate victim assistance knowledge, enable cross-country learning among ASEAN Member States (AMS), and transform data into strategic intelligence for policymakers and practitioners. Unlike conventional information repositories, the VAN is envisioned as a living system, bridging the gap between policy and practice and amplifying ASEAN's collective progress in mine action.

Key functions of the VAN platform include:

Information Hub: Serving as a central resource for ASEAN stakeholders, donors, and partners.
Document Repository: Housing regional tools, guidelines, and deliverables from Phase I.
Communication Channel: Facilitating exchange and updates among AMS focal points.
Visibility Platform: Demonstrating ASEAN and AKCF's sustained commitment to mine action and survivor assistance.

The platform is powered by industry leading software ArcGIS Hub Premium and ArcGIS Online, ensuring a secure, scalable, and web-based environment compatible with both desktop and mobile devices. Its architecture combines a comprehensive Document Repository, Interactive Dashboards for visualizing progress, and Analytical & Discovery Tools with smart filters and geospatial mapping.

As part of the delivery, HumaniTech conducted a two-hour training session for ARMAC staff members at ARMAC's headquarters. The training covered both front-end system usage and back-end management, with topics ranging from system security and login to managing repository processes and updating web applications. The trainees, despite not having IT, GIS, or IM backgrounds, showed strong engagement and grasped the main concepts, with HumaniTech providing ongoing technical support for this initial handover stage.

Phase I, completed in 2025, successfully activated the repository with initial materials from Cambodia, Vietnam, Lao PDR, Thailand, and Myanmar, deployed dashboards showcasing national and regional progress, and transitioned ownership to trained ARMAC staff. The VAN's impact extends to AMS governments, donors, practitioners, and survivors, ensuring needs are systematically captured, monitored, and addressed.

Looking ahead, HumaniTech stands ready to continue supporting innovative, people-centered solutions that strengthen victim assistance and knowledge-sharing across the humanitarian mine action sector. “We are proud to be part of ARMAC’s initiative to build the Victim Assistance Network. This partnership reflects our mission to bridge humanitarian values with technological innovation, ensuring that survivors’ needs are at the center of every solution.”

About HumaniTech:
HumaniTech is dedicated to building a bridge between humanitarian values and technological innovation. We develop ethical, pragmatic, and people-centered technology solutions that save lives, empower victims, help communities, and inspire others to act. Our mission is to create a positive impact by leveraging technology for the greater good.

About ARMAC:
The ASEAN Regional Mine Action Center (ARMAC) is an inter-governmental organization that assists ASEAN Member States in addressing the humanitarian impact of landmines and explosive remnants of war. ARMAC promotes regional cooperation, capacity building, and resource mobilization to achieve a mine-free ASEAN.

Gabriel Tan 11/25/24 Gabriel Tan 11/25/24

HumaniTech and ARMAC Launch AI-Powered SAFE EORE Chatbot: A New Era in Mine Risk Education for a Mine-Free ASEAN

PHNOM PENH, Cambodia – November 25, 2024 – HumaniTech, a pioneer in ethical technology solutions, proudly announces the development and deployment of the S.A.F.E. (Saving All From Explosive Ordnance) EORE Chatbot, in collaboration with the ASEAN Regional Mine Action Center (ARMAC). This groundbreaking, AI-driven tool marks a significant leap forward in Explosive Ordnance Risk Education (EORE), bridging humanitarian values with technological innovation to protect vulnerable communities across ASEAN.

The S.A.F.E. EORE Chatbot was recently spotlighted at the Siem Reap-Angkor Summit on a Mine-Free World, where senior leaders, delegates, including Cambodian Prime Minister Samdech Moha Borvor Thipadei Hun Manet, witnessed its transformative potential firsthand. The event highlighted the importance of innovative solutions in addressing the enduring challenges posed by landmines and unexploded ordnance (UXO).

A Consultative Approach to Life-Saving Education

In many ASEAN countries, particularly those with a history of conflict, EO continues to pose severe risks, especially to children and families in rural and conflict-affected areas. Traditional EORE methods often struggle with reach and sustained engagement, failing to resonate with younger populations who rely on digital platforms.

The S.A.F.E. chatbot addresses these limitations by providing real-time, interactive risk education accessible through popular messaging platforms like WhatsApp, Facebook Messenger, and Telegram. This multi-platform integration ensures that life-saving information is available anytime, anywhere, empowering communities with the knowledge needed to avoid dangerous areas and foster long-term safety habits.

Key Features and Ethical Impact:

Expanded Reach: Delivering critical EORE information to millions across ASEAN, significantly extending the impact of risk education.
Continuous Engagement: Offering ongoing education through interactive lessons and real-time alerts about new EO risks.
Tailored Content: Customizing EORE content for diverse demographics, including children, rural communities, and displaced persons, with culturally sensitive and multilingual materials.
Enhanced Community Safety: Reducing EO-related casualties by providing timely and actionable information.
Privacy Safeguards: Implementing robust measures such as data encryption, access control, anonymization, and regular audits to ensure the protection of sensitive user information.

HumaniTech's commitment to cross-pioneering solutions is evident in the S.A.F.E. chatbot, which leverages AI to deliver ethical, human-focused technology. This initiative complements ARMAC’s role as a regional center of excellence in mine action, supporting ASEAN Member States in strengthening EORE and victim assistance. It also unites technology and compassion to strengthen victim assistance through networks like the ASEAN Regional Victim Assistance Network (VAN), which focuses on socio-economic inclusion, physical rehabilitation, and psychological support for survivors.

A Pragmatic Path to a Safer ASEAN

The development and deployment of the S.A.F.E. EORE chatbot is a six-month, three-phase process, encompassing design, development, rigorous testing, and full deployment. This pragmatic approach ensures a robust and effective solution that can be scaled across all ASEAN Member States, with initial deployment focused on the most affected ASEAN Member States.

By investing in the S.A.F.E. chatbot, donors and partners will play an instrumental role in reducing casualties, maximizing reach, increasing public awareness, fostering long-term engagement, and ultimately, creating a safer, more resilient ASEAN. HumaniTech believes that a safer ASEAN begins with S.A.F.E., bringing risk education directly into the hands of those who need it most.